Tenant's Handbook

Tenant's Handbook
How to pay rent
Rent arrears
Housing Benefit
Ending a tenancy
Swapping your home
When a tenant dies
Succeeding to a tenancy
Neighbour complaints
Repairs
Rechargeable Repairs
Improvements
Grounds Maintenance
Making a complaint
Customer Charter

The Lochaber Housing Association Ltd Tenant's Handbook contains comprehensive information on all aspects of your tenancy, your home and the association. Much of the information in the handbook can be found on this website, but for additional information please download the pdf » (730 KB)

Repairs Handbook (pdf) »

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