Whirlpool announces recall of up to 519,000 Hotpoint and Indesit fire-risk washing machines in the UK

The machines are being recalled owing to a fault with the door lock, which results in them posing a fire risk. The recall covers models manufactured between October 2014 and February 2018. Owners of washing machines from Indesit and Hotpoint purchased since 2014 are urged to contact Whirlpool immediately to check if their washing machine is one of the affected models. The advice to consumers with an affected machine is to stop using it immediately, unplug it and register with Whirlpool for a free replacement machine or a free-of-charge in-home repair of their existing appliance. A full list of the recalled models can be found here.

Whirlpool is advising owners of its fire-risk washing machines to:

  • Check whether their washing machine is affected by calling 0800 316 1442 or checking online. The phone line will be open seven days a week.
  • Avoid all risk associated with the affected models by unplugging their washing machines and not using them. But Whirlpool also says if the appliance continues to be used, it should only be with cold water cycles of 20°C or lower as this significantly reduces risk.

Owners of affected washing machines will be offered either a free like-for-like replacement washing machine or a free repair.

Whirlpool hasn’t yet confirmed whether refunds will be provided for affected customers.