Tenant Satisfaction Survey
The Association is currently carrying out its triannual Tenant Satisfaction Survey. The survey will be carried out by Association staff who will initially contact tenants by phone to carry out the survey. This may be followed up by a home visit for those who do not have a phone number or where we have been unable to make contact by telephone.
We will also arrange focus groups in areas to discuss the responses that you make on the survey.
This is a great opportunity for you to feedback and tell us how we are doing and all tenants participating will be entered into a prize draw for £100.