Operational Leads - New Leadership Opportunities

We are undertaking an exciting organisational restructure to ensure we are fit for the future and continue delivering high-quality, reliable services for our tenants and communities. 

As part of this, we are streamlining our senior management structure, replacing several senior roles with a more focused, modern leadership model. This approch strengthens accountability, brings leadership closer to frontline services, and ensures we are making the best possible use of our resources as a charitable organisation.

As a result, we are creating new Operational Lead (Team Leader) roles across key service areas:

  • Housing Management
  • Asset Management
  • Finance & Corporate Services 
  • Digital Transformation

These roles will play a vital part in delivering services, supporting teams, and improving outcomes for our tenants.

The Role
Operational Leads will take responsibility for day-to-day service delivery, leading and developing teams , and driving strong, consistent performance. Working closely with senior leaders, you will help turn strategy into practical improvements that make a real difference to tenants.

About You

  • An experienced team leader, or ready to step into your first leadership role
  • Passionate about delivering high-quality, customer-focused services
  • Able to lead positively through change and support others to succeed
  • Confident using insight and feedback to improve performace
  • A collaborative, values-driven approach

Why Join Us
This is a real opportunity to step into a key leadership role at a time of positive change by helping to shape services while developing your career. Our new structure creates clearer, more accessible leadership pathways and supports long-term progression. 

What we offer

  • A salary of £45,505 - £53,864 per annum (depending on experience)
  • A 35-hour working week
  • 5.7% employer pension contribution
  • 40 days annual leave

Join us at a pivotal time as we reshape our organisation to deliver a strong, sustainable future. 

For an informal discussion of the post's requirements, please contact Jenny MacKay on 01397 702530.

CVs should be submitted to Siobhan Toal, Customer Services Officer, Lochaber Housing Association, 101 High Street, Fort William, PH33 6DG or by emailing [email protected] please specify in the email subject which role you are applying for.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability sexual orientation, age, religion or belief. 

Closing dates for CV's is noon on Tuesday 5th May 2026.